Under the supervision of the Service Planning Administrator, the Data Collector is responsible for collecting data about customer transactions and service performance. The Data Collector performs various types of survey work including vehicle boarding/alighting counts, on-street point checks, and one-on-one customer interviews. Survey work may be assigned during Long Beach Transit (LBT) service hours and may include any locations within the service area. This position provides written and oral summaries of observations and operates electronic data collection equipment. The Data Collector provides support to the Service Planning Specialist in developing survey materials, performing data entry, and offering overall support for agency projects.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

• Collects service data using electronic and manual methods
• Arrives at assigned locations in a punctual manner
• Interacts with customers and employees in a congenial and diplomatic manner
• Provides oral and written reports regarding field observations
• Participates in the preparation of survey materials
• Complies with all safety regulations as stated in the agency safety program; reports safetyrelated accidents, incidents and unsafe work conditions; as well as attends safety-training
  programs as required
• Other duties as assigned

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

ATTRIBUTES AND SKILL SETS:

• Individuals must have proficient communication skills
• Must be able to work any time during LBT service hours
• Ability to work independently on a flexible work schedule is essential
• Basic math skills
• Knowledge of Microsoft Office programs, (Excel, Word, PowerPoint, Outlook)
• Bilingual ability is desirable

EDUCATION AND/OR EXPERIENCE:

High school diploma or GED required. 

Upon Request, a DMV Driving record printout is required with application (must be current within the 30 days of the printout)

Application

Apply online at ridelbt.com/careers. Online applications must include past work history and be fully completed to be considered. Resumes will not be accepted in lieu of a complete online application.

Candidate must be eligible to work in the United States. Long Beach Transit does not sponsor H-1B or other related work visas.

Salary: $21.38 / hour

Actual compensation packages consider a wide range of factors that are unique to each candidate, including but not limited to geographic location; skill sets; relevant education and certifications; depth of experience; performance; and other business and agency needs.  At Long Beach Transit compensation decisions are dependent on the facts and circumstances of each role and it is not typical for an individual to be hired at or near the top of the salary range.

Equal Opportunity Employer

Successful candidate must pass agency and Department of Transportation (DOT) physical, drug and alcohol examinations.

Long Beach Transit, 1963 E. Anaheim Street, Long Beach, CA 90813