Thank you for your interest in working for Long Beach Transit. We are hiring, and all LBT job applications must be submitted online through our career's website.

The Regulatory Compliance and Civil Rights Officer (RCCRO) coordinates civil rights programs to ensure regulatory compliance of state and federal laws for Long Beach Transit (LBT).  The RCCRO monitors and facilitates the application of regulatory guidelines, organizational compliance and Civil Rights programs including, but not limited to, the Disadvantaged Business Enterprise (DBE), Equal Employment Opportunity (EEO), Americans with Disabilities Act (ADA) and Title VI programs.This position requires the ability to work collaboratively with internal and external customers.  The incumbent must have knowledge of and ability to interpret applicable state and federal laws and regulations, and to coordinate programs that address the necessary laws and regulations to support LBT’s mission.  This position reports to the Manager, Regulatory Compliance and Civil Rights.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

• Provides coordination of civil rights programs to ensure compliance with statutes and regulations in conformance with transportation industry standards, as well as state and federal laws
• Reviews compliance audits to mitigate deficiencies and recommend corrective actions
• Compiles and monitors LBT’s Civil Rights Programs’ (i.e., DBE, EEO, ADA and Title VI) data for reporting per federal/state regulations, policies and guidelines
• Reports LBT’s DBE Program obligations for all procurements per FTA requirements
• Advises the Manager, Regulatory Compliance and Civil Rights of compliance issues and concerns
• Recommends program and industry best practices for compliance efficiency to the Manager, Regulatory Compliance and Civil Rights
• Supports the development of Triennial DBE Goal, EEO,ADA Report and Title VI Program
• Coordinates Civil Rights Program reports and analysis (i.e., DBE Semi Annual and Fare Equity)
• Monitors small business participation in the procurement/solicitation process by reviewing statements/scopes of work, setting goals and evaluating Good Faith Efforts requirements
• Assists with the implementation of the DBE/SBE outreach programs to maximize participation in LBT procurement solicitations
• Assists with the small business bid and proposal evaluations and prepares good faith effort determination
• Creates information to respond to public inquiries about upcoming procurement contracting opportunities
• Reviews and verifies information submitted by vendors, including desk audits and onsite interviews
• May be required to assist with investigations of complaints of harassment, discrimination or any alleged retaliation
• Monitors employment and ensure training opportunities are provided equitably for all individuals and groups
• Reviews and recommends changes to LBT’s Civil Rights programs and communication procedures to promote workforce diversity and inclusion
• Maintains monthly, quarterly, and annual performance reports based on compiled data
• Assists in analyzing service policies and procedures; makes recommendations to ensure compliance
• Conducts project reports for Labor Compliance and Commercially Use Functions
• Other duties as assigned

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required to implement LBT’s DBE, Title VI, EEO, ADA and Labor Compliance programs.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

ATTRIBUTES AND SKILL SETS:

• Work under challenging, changing priorities, and deadlines
• Manage multiple projects and priorities simultaneously
• Conduct thorough and effective confidential compliance investigations with diplomacy and tact
• Prepare clear, concise, and comprehensive reports, records, correspondence, and other written materials
• Prepare and make clear and persuasive oral presentations
• Plan events and meetings
• Work independently and in a team environment
• Meet performance goals
• Be open to new ideas and continuous improvement
• Collaborate by working together through idea sharing and problem solving to accomplish a goal
• Consider “customer first” in decision making
• Be proactive, achievement driven and demonstrate initiative
• Maintain a high degree of confidentiality at all times.
• Strong computer skills including Microsoft Office Suite (Word, Excel, PowerPoint and Outlook), Adobe and navigate in web-based environments
• Strong decision-making and problem-solving skills
• Excellent interpersonal, communication, grammar, writing and basic math skills
• Skillful analytical and problem-solving abilities

EDUCATION AND EXPERIENCE

 A bachelor’s degree from an accredited college or university with relevant coursework in public administration, business administration, or related field, is required. Three years of related experience is required.  Applicable coursework and/or training in federal/state civil rights laws and regulations are desired. Prior transportation experience is preferred. A combination of qualifying experience/skills and education to fulfill the requisites may be considered on a year-for-year basis.