Long Beach Transit

GIS/ITS Transit Planner

Service Development/ Planning - Service Development Analyst (GIS/Technical Support)


Thank you for your interest in working for Long Beach Transit. As a result of the ongoing COVID-19 (coronavirus) pandemic, we regret to inform you that all LBT job applications must be submitted online. We are taking this step out of an abundance of caution.


Thank you for your understanding.


Under the direction of the Service Planning Manager, the Geographic Information System/Intelligent Transportation System (GIS/ITS) Transit  Planner is responsible for providing technical assistance in service planning and ArcGIS system data management. The planner will prepare various project reports and study findings on special assignments. Must be analytical with good writing and communication skills, with a comprehensive understanding of mobility planning practices as it relates to intelligent transportation system application, bus operation and ridership analysis.






  • Supports and implements the integration of GIS-transit system development using ESRI’s ArcGIS server and desktop on bus stops, routing network, ridership, customer input and monitoring of performance measures
  • Monitors and evaluates the efficiency and effectiveness of service performance by applying computing database skills and statistical methods to existing transit data sources including Trapeze ITS program; transit key performance measures and TAP-GFI Farebox Analysis
  • Prepares and distributes General Transit Feed Specification (GTFS) to publish transit service data via Google Transit and other web sites for each service change update
  • Prepares and analyzes ridership performance, user characteristics and trend analysis
  • Coordinates with various transit technology software vendors to update and monitor ITS performance measures
  • Designs, implements and develops web-based user applications for open source data access and “operators’ hub” site via the Amazon cloud platform
  • Provides technical support and accurate information to other departments and staff relating to transit service and planning coordination
  • Applies statistical methods and relational database management techniques on collected ridership data related to service planning activities
  • Performs advanced functions to debug user module applications in order to report and analyze transit operation characteristics and resources allocation accurately
  • Conducts a variety of studies regarding customer travel surveys and market research analyses to recommend service improvement ideas
  • Prepares and disseminates transit data reports as a backup in compliance to federal and state funding agencies. These reports include, but are not limited to, the National Transit Database (NTD), Section 15, APTA, Jurisdictional Ridership and Bus Stop Improvement Plan
  • Other duties as assigned



To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.


  • Strong analytical skills and attention to detail
  • Strong organizational skills
  • Strong decision-making and innovative problem-solving skills
  • Strong work ethic with ability to multi-task
  • Excellent written and oral communication skills, interpersonal skills, tact and diplomacy
  • Excellent collaboration skills with both internal and external clients
  • Ability to work independently and in a team environment
  • Ability to prioritize multiple complex projects
  • Ability to prepare clear and concise reports
  • Demonstrate considerable initiative
  • Proactive and achievement driven
  • Ability to coach, motivate and develop employees
  • Knowledge of transportation planning and operations is highly desirable
  • Knowledge of and/or experience with transit technology including farebox, passenger counting system and vehicle technology
  • Proficient experience with ArcGIS Server 9.x (or higher)
  • Experience performing spatial data analysis and mapping presentation using ArcGIS desktop products
  • Knowledge of website or dashboard development process and communication on system requirements
  • Knowledge of research and statistical theories and methods
  • Proficient in MS Office Suite programs: Excel, Access, PowerPoint, Word, Outlook
  • Typing skills of 60 WPM




A Bachelor’s degree in traffic engineering, transportation engineering, geographic information system (GIS), computer science or related field is required. A minimum of three years of progressively responsible work experience in GIS areas is required: five years of experience is preferred. A Master’s degree may substitute for one year work experience.


Apply online at www.ridelbt.com/careers  Online applications must include past work history and be fully completed to be considered. Resumes will not be accepted in lieu of a complete online application.

Candidate must be eligible to work in the United States. Long Beach Transit does not sponsor H-1B or other related work visas.


Salary Structure:


Hiring range:  $75,548 - $88,767 per year (DOQ), with excellent fringe benefits. Submit resume, APPLY ONLINE,  (DMV record printout within 30 Days UPON REQUEST).



Candidate must be eligible to work in the United States. Long Beach Transit does not sponsor H-1B or other related work visas. COVID-19 Vaccine Required.



Equal Opportunity Employer

Successful candidate must pass agency physical, drug and alcohol examinations.

Long Beach Transit, 1963 E. Anaheim St., Long Beach, CA 90813


This job description is not intended to be a complete listing of all the job duties required of this position, but to provide information on the general scope of the position.


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