Long Beach Transit

Superintendent, Transit Service Delivery

ID
2021-1412
Category
Transit Services - Superintendent

Overview

Thank you for your interest in working for Long Beach Transit. As a result of the ongoing COVID-19 (coronavirus) pandemic, we regret to inform you that all LBT job applications must be submitted online. We are taking this step out of an abundance of caution.

 

Thank you for your understanding.

 

The Superintendent of Transit Services reports to the Executive Director/VP and is the individual in charge when the Director is not available. The Superintendent plans, organizes, has direct oversight of daily activities, and manages all activities of the Transit Service Delivery Department to ensure that bus service is provided in the most efficient, safe, productive and cost effective manner to all Long Beach Transit customers.

 

OPEN UNTIL FILLED

Responsibilities

  • Ensures compliance with all safety standards
  • Plans, manages, and evaluates the training of Operations Supervisors and Transit Service Operators
  • Reviews operations reports, including dispatch logs, daily operations reports, accident/incident reports, customer comment forms, and supervisors’ reports. Ensures accuracy, accountability, thoroughness and timely completion of reports and compliance with policies, standards, contracts and legal requirements.  Advises Director on system status, including exceptions, issues, challenges, and service performance
  • Develops annual objectives and work plans for the Strategic Business Plan consistent with Long Beach Transit’s organizational goals
  • Oversees the coordination and scheduling of Operators’ vacations, planned absences, unscheduled absences, and Extra Board assignments
  • Plans, manages and evaluates performance of the department’s staff personnel and service quality
  • Conducts disciplinary investigations, hearings and counseling sessions; testifies at hearings and court as needed. Participates in the resolution of the first step grievances
  • Develops and recommends departmental budget to ensure funds are properly utilized and implemented to meet organizational objectives. Oversees and adheres to department budget Responsible for creating and maintaining purchase orders; and payment of department invoices
  • Maintains and updates procedure manuals for field supervision, dispatching functions, communications/radio functions and manage data bases
  • Administers the Labor Agreement by guiding staff and ensures all actions are in compliance with Long Beach Transit’s policies, rules, procedures, regulations, and practices
  • Ensures that each level of supervision and all employees are made aware of the elements of the safety program, and that those elements are implemented. Ensures that proper training is being provided, and that employees are working in a safe manner
  • Presides over special projects and committees as required
  • Responsible for interviewing and recommendations for hiring of Operators
  • Manages customer concerns and personnel accommodations
  • Other duties may be assigned

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and be a highly organized analytical thinker with good oral and written communication skills. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

 

SKILS AND ABILITIES

  • Considerate of external and internal customers first in decision- making
  • Open to new ideas and continuous improvement
  • Strong decision-making and problem-solving skills
  • Reliable, responsible, and dependable in fulfilling obligations
  • Excellent collaborative skills with internal and external customers
  • Excellent written and oral communications and presentation skills

EDUCATION AND/OR EXPERIENCE:

A college degree is desirable. Supervisory experience should include a minimum of 5 years supervision/management with strong labor relations experience and/or experience in the administration of labor agreements and a proven track record in managing others. The scope of the experience must have provided an opportunity to acquire knowledge of; modern managerial techniques necessary for organizing, implementing and executing operating plans; Federal, State and Local Laws governing transit systems; establishing routes and schedules; estimating personnel requirements; training; safety; labor relations and effective motivation and communication methods. This position requires working evenings, weekends and holidays.  Must possess or have the ability to maintain/obtain a valid Commercial Drivers License (Class A or B) with air brake and passenger endorsements and a valid Medical Examiner’s Certificate.  A safe driving record is required.

 

 

Possession of a valid California Class B driver’s license is required.

 

Upon Request, a DMV Driving record printout is required with application (must be current within the 30 days of the printout).

 

Application

Apply online at ridelbt.com/careers. Online applications must include past work history and be fully completed to be considered. Resumes will not be accepted in lieu of a complete online application.

 

Candidate must be eligible to work in the United States. Long Beach Transit does not sponsor H-1B or other related work visas. COVID-19 Vaccine Required.

 

Hiring Range: (Based on Experience): $101,241 to $118,958 Annual (DOQ), with excellent fringe benefits. 

Equal Opportunity Employer

Successful candidate must pass agency and Department of Transportation (DOT) physical, drug and alcohol examinations.

Long Beach Transit, 1963 E. Anaheim Street, Long Beach, CA 90813

 

This job description is not intended to be a complete listing of all the job duties required of this position, but to provide information on the general scope of the position.

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